QUESTIONS WE GET MOST!
TO KNOW BEFORE
HOW LONG DOES THE EXPERIENCE LAST?
The General Admission experience is approximately 60 minutes, while the Cherry on Top experience is approximately 85 minutes.
HOW OLD DOES MY CHILD HAVE TO BE TO PARTICIPATE?
Children of all ages are welcome! Children 15 and under must be accompanied by an adult.
IS CRICKET'S CANDY CREATIONS AN ALLERGY FREE ZONE?
While Cricket’s Candy Creations crafts do not contain tree nuts or peanuts, some ingredient have packaging with wording such as "manufactured in a facility that may also process tree nuts and peanuts".
CAN PEOPLE ATTEND ALONE?
Yes! Anyone over the age of 16 can attend alone. Children 15 and under must be accompanied by an adult.
DO YOU OFFER DAIRY FREE, KOSHER, AND VEGAN OPTIONS?
While not all of the candies we use in our crafts are kosher and/or dairy-free, if you reach out to us with at least 72 hours notice in advance of your visit, we can do our best tot ensure that we have substitute ingredients when applicable.
IS CRICKET'S CANDY CREATIONS WHEELCHAIR ACCESSIBLE?
Yes, people of all abilities can take part in activities at Cricket’s Candy Creations!
IS PHOTOGRAPHY ALLOWED?
Yes, we encourage guests to take photos and share you experience with your networks! Follow us at @cricketscandy on Instagram and other social media channels.
ARE THERE PARKING LOTS NEARBY?
LAZ Parking, 294 Hudson Street
Icon Parking, 114-122 Varick St
498 Canal St Parking-219 Hudson Street
Park-it &4 Hudson Corp.
Vancity Parking Inc. - 415 Greenwich St
City Parking-40 Mercer St.
WHERE IS CRICKET'S CANDY CREATIONS LOCATED?
Come visit us at 200 Hudson Street New York, NY 10013
WHAT IS HAPPENING WITH THE CREATIVE KITCHEN?
The Creative Kitchen is still operating cooking classes in the NYC area. For more information visit The Creative Kitchen.
QUESTIONS WE GET MOST!
YOUR VISIT
WHAT HAPPENS IF I'M LATE FOR MY EXPERIENCE?
Your session starts PROMPTLY at the ticketed time. Please arrive 10 minutes early to check in and check your coats. We will do our best to accommodate any late-comers by adding them to a session already in progress.
DO YOU OFFER COAT AND STROLLER CHECK?
Yes! We offer coat check and stroller check.
IS CRICKET'S CANDY CREATIONS AN ALLERGY FREE ZONE?
While Cricket’s Candy Creations crafts do not contain tree nuts or peanuts, some ingredient have packaging with wording such as "manufactured in a facility that may also process tree nuts and peanuts".
IS THERE CANDY I CAN TAKE HOME?
Along with the five candy crafts you will be creating, we also have our Candy Shoppe where you can purchase more!
QUESTIONS WE GET MOST!
EVENTS
DO YOU OFFER BIRTHDAY PARTIES?
Yes! Cricket’s Candy Creations has a number of wonderfully immersive party packages to choose from. See more here.
DO YOU OFFER LARGE SCALE EVENTS?
Yes! The Cricket’s Candy Creations space can accommodate a wide variety of large event formats. Contact our team to get started at events@cricketscandy.com.
IS IT POSSIBLE TO RENT THE WHOLE SPACE FOR A PRIVATE EVENT?
Yes! Cricket’s Candy Creations team at events@cricketscandy.com for more information about renting the space.
DO YOU OFFER OFF-SITE BIRTHDAY PARTY EXPERIENCES?
Yes! We are happy to supply our candy crafting kits for an off-site party! And, our candy coaches can travel to outside locations and assist!
HOW MANY PEOPLE CAN ATTEND A BIRTHDAY PARTY?
We can accommodate large parties in our 12,000 square-foot space. Please reach out via email about the specifics of your event.
DOES THE SWEET CELEBRATION PARTY TAKE PLACE IN JUST THE PARTY ROOM?
Yes, the sweet celebration takes place in just the party room.
CAN I BRING MY OWN FOOD & BEVERAGE TO THE PARTY?
Of course! Please just let us know before hand so our team can assist.
QUESTIONS WE GET MOST!
TICKETS
WHAT IS A CREATOR COMPANION?
A Creator Companion ticket is for an adult who is a chaperone for children and who doesn't wish to participate in the crafting activities. Each Creator Companion ticket must accompany at least one but no more than 4 children. For more than 4 children, an additional Creator Companion ticket must be purchased. Those who purchase this ticket do not participate in crafting activities. Must be 17 or over to purchase.
HOW CAN I VISIT IF TICKETS ARE SOLD OUT?
Please sign up for our newsletter to stay updated with when tickets become available again. Head to the home page and scroll to the bottom to sign up!
ARE TICKETS TRANSFERRABLE BETWEEN GUESTS?
Yes, they are.
CAN I REFUND OR EXCHANGE MY TICKET?
While our tickets are non-refundable, we are happy to work with you to reschedule for a new day that works for you to come in and candy craft!
I HAVE A GIFT CARD. CAN I USE IT FOR TICKETS?
Yes! Please reach out to tickets@cricketscandy.com and we’ll help you.
DO I NEED TO PRINT MY TICKETS?
You do not need to print out your tickets, digital tickets work for us!
ARE TICKETS AVAILABLE AT THE DOOR?
Cricket’s Candy Creations has timed entry to ensure social distancing. If there are spots available, walk in tickets are available. However, we highly recommend purchasing in advance here to ensure that tickets will be available.
DO ADULTS NEED TICKETS?
Yes, every visitor needs to be ticketed. Please see our FAQ about Creator Companions above for more information.